Ventura Regional Fire Safe Council Privacy Policy
Last Updated: 1/13/2025
Ventura Regional Fire Safe Council ("VRFSC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, particularly in relation to our communications and services, including any SMS and 10DLC messaging services.

1. Information We Collect

We may collect information directly from you or through your use of our services, including:

• Personal Information: Name, email address, phone number, and other information you provide when contacting us or registering for services.
• Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and time spent on our site.
• Communication Data: Any communications sent to us, including through SMS services, email, and other methods.

2. Use of Information
We use the information we collect to:

• Provide, maintain, and improve our services.
• Communicate with you about updates, events, and other information related to VRFSC.
• Ensure compliance with legal and regulatory requirements, including those related to 10DLC SMS registration.
• Analyze trends and enhance the functionality and user experience of our website.

3. 10DLC SMS Registration

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services. Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies

Contact Ventura Regional Fire Safe Council at (805) 746-7365 or [email protected] for HELP or to STOP receiving messages. Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to (805) 746-7365 or [email protected].  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Ventura Regional Fire Safe Council will not sell, rent, or share the collected mobile numbers

4. Sharing of Information

Data Usage:

Any information collected, such as your phone number, email address, or name, is solely for the purpose of providing you with our SMS and communication services. Your information will not be sold, rented, or shared with any third-party service providers. Commitment to Privacy: They must ensure that all collected data is securely stored and handled in compliance with applicable privacy laws.

Exception to data sharing:

The only circumstances under which your information may be shared are if it is required by law, such as in compliance with a legal order or regulation. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or providing services to you.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of VRFSC or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring party.

5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no security system is impenetrable, and we cannot guarantee the security of our databases or the information transmitted to us.
6. Your Rights and Choices

• Access and Correction: You have the right to access and correct your personal information held by us.
• Opt-Out: You may opt out of certain communications, such as marketing emails or SMS messages, by following the unsubscribe instructions provided or contacting us directly.
• Data Deletion: You can request the deletion of your personal information, subject to our need to retain certain data for legal or operational purposes.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website. Your continued use of our services after such changes will signify your acceptance of the revised terms.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ventura Regional Fire Safe Council
3585 Maple St, Suite 205
[email protected]
805.746.7365